Retail is more fragmented than ever, marketplaces, retailer.com, retail media, social and store all influencing discovery and conversion. Join Threepipe Reply for a focused breakfast session where we will share what we’re seeing, what’s changing, and what to do next.
Event Details
Tuesday 31 March | 8:30am – 10:30am | The Clermont Hotel, Victoria
Why Attend
With more channels and touchpoints comes more complexity. Many brands are feeling the impact through:
- Inconsistent customer experiences across retail environments
- Disconnected activity across teams and agencies
- Rising cost pressures and margin squeeze
- A tougher job proving what’s really driving growth
This breakfast is designed to cut through the noise, grounding the discussion in the customer perspective across channels and a measurement approach that helps turn insight into practical action.
What we’ll cover
- The challenges brands are facing right now: fragmentation across channels, teams and data; speed-to-market pressure; and margin & fulfilment efficiency.
- The customer perspective across channels: what shoppers need to see, trust and understand, wherever they discover and buy.
- What “retail readiness” looks like in practice: the capabilities and processes needed to execute consistently across channels.
- How we measure what matters: KPIs across the customer journey and how to turn measurement into repeatable optimisation.
- Turning insight into clear priorities: what to fix first, what to scale, and how to make performance more predictable.
